Position Name
|
DP SUPERVISOR |
Position Location
|
Personalisation Plant - Highett |
Purpose
|
Schedule and co-ordinate the activities within DP to ensure supply of jobs
receipted are processed and forwarded to the Print Area in keeping with
production demand to achieve delivery within contractual time.
|
Scope
|
Direct
management of Day shift DP operators and technical issues. Liaison with
Afternoon and Night shift managers concerning
management issues for DP operators or technical problems on those shifts. |
Reporting Relationships
|
DIRECT REPORT TO:
 | Plant Manager |
DIRECT REPORTS:
|
DP
Operators; 3
Shifts |
REGULAR LIAISON WITH:
| SDL & Development
Manager; PN Shift Managers; National I.T. Manager; Afternoon and Night
Shift DP operators
|
|
What the incumbent needs to bring to the position
|
|
Ability to
work autonomously and in team/production environment |
|
Five (5) years
experience working in computer operations and maintenance |
|
Experience
working with database applications |
|
Strong
Continuous Improvement Focus |
|
Five (5) years
experience in a supervisory role |
|
One to two
(1-2) years experience programming in Visual Basic |
|
Proven project
management experience |
|
High level
communication skills in all mediums |
|
Completion of
Cert IV in I.T. or equivalent |
|
Experience
managing Occupational Health and Safety in a work area or business unit |
|
Problem solving skills |
|
Negotiation skills |
|
Experience working within Lean Manufacturing Environment |
|
Key Activities and Responsibilities
|
SAFETY
|
Monitor and ensure compliance to OH & S policies
and procedures to help provide a safe working environment |
|
Ensure employees receive necessary equipment and
appropriate training to enable them to work safely |
|
Actively participate in hazard identification and
resolution at the local level |
COMMUNICATION
|
Liaise with all manufacturing departments
to ensure maximum efficiencies are being gained from the planned work
schedule
|
|
Supply reports on manufacturing status to
those who require them on a daily basis
|
|
Hold regular meetings with the team members to
notify the PN Shift Managers if any assistance is required |
|
Represent the team and its views to other parts of
the company and customers |
|
Communicate plans, changes and requirements to
team ensuring coordination of efforts |
|
Maintain close liaison with Afternoon and Night
Shift Managers on all DP Issues |
|
Reporting of Business Plan for DP Dept./Monthly
Report highlighting key issues. |
QUALITY
|
Ensure all final output meets required
specifications and take corrective actions when necessary |
|
Ensure all work instructions are current and
comply with company quality standards and ISO 9001:2000 |
|
Ensure all KPIs set for the department are
correctly monitored and reported. |
QUANTITY
|
Ensure all incoming
client files are processed to SLA requirements and the data supplied to
the manufacturing area
|
|
Ensure implementation of
continuous work flow practices |
|
Ensure remakes are processed in time to go back to
manufacturing for production and despatch within contractual time
frames. |
HOUSEKEEPING
|
Ensure good housekeeping standards are maintained
throughout the workplace (5S). |
SECURITY
|
Enforce adherence to Leigh Mardon’s security
procedures (both physical and IT) |
|
Ensure DP area maintained as a secure lock-down
environment. |
TRAINING
|
Identify the training needs of team
members (including night and afternoon shifts)
|
|
Advise on training requirements for this
department and assist with implementation of any training programs |
|
Prepare training plan for each team member to
address individual development needs. |
VALUE CREATION
|
Ensure employees understand the mechanism for
contributing ideas for value creation |
|
Facilitate the implementation of innovative ideas |
|
Lead teams in continuous improvement projects |
|
Suggest and implement process improvements in line
with objectives/ vision of the organisation |
|
Identify items of potential value to customers and
devise means by which DP can contribute toward their implementation. |
ETHICAL STANDARDS
|
Demonstrate Leigh Mardon’s ethical behaviour
standards at all times |
|
Ensure Leigh Mardon’s ethical behaviour standards
are communicated to all employees |
|
Counsel/coach employees who have failed to observe
elements of the Ethical behaviour standards |
|
Control the security of Customer data received and
held within company systems and adherence to company policies and
procedures relating to maintenance of Privacy of all customer data.
|
OPERATIONAL
|
Participate in the business units’ strategic
planning activities |
|
Assist in recruitment process for new team members |
|
Allocate appropriate resources to the daily
schedule to maximise productivity and customer service in all areas |
|
Ensure all activities are performed in the most
cost-effective manner |
|
Monitor operational KPIs; process sheets and stats
for identifying opportunities for improvement |
|
Implement the fixed Preventative Maintenance
Roster and liaise with engineers to provide replacement maintenance time
should the need arise |
|
Monitor adherence to company policy and procedures
for the tracking; logging and traceability of customer data |
|
Ensure temperature and dust controls are monitored
and maintained |
|
Ensure LM’s corporate and personnel policies are
observed by the team and take corrective actions when necessary. |
SCHEDULING AND PLANNING
|
Ensure sufficient number of team members are
available within budget and take corrective actions in case of
shortfalls |
|
Co-ordinate and approve team members time sheets,
leave and other planned absences |
|
Assist
with annual budget planning |
|
Key Performance Indicators
|
INDIVIDUAL
TEAM
|
High standard Housekeeping
Audit |
|
Customer Complaints Q
(errors)/Customer
Complaints |
|
Performance against budget |
|
Overtime/Rework Errors |
|
Percent (%)
work group multi-skilled |
|
SLA Failures |
|
Delegations / Authorities
|
PETTY CASH
| $200.00 |
PURCHASES
| $2,000.00 |
ADMINISTRATION
|
Approval of employees
leaves and clock cards |
|
